Matt Weinstein, CPAE, is the founding president of an international consulting company that presents innovative team building programs for more than 400 clients each year. His PBS television special "Fun Works!" brought Matt national acclaim as a pioneer in the field of experiential team building. Matt's dynamic keynote presentations come with an astounding money-back guarantee: If Matt does not get a standing ovation at the end of his program, you do not have to pay his fee!
When it comes to customer service, every business is show business, because the more fun you have with your customers, the more likely they are to continue to do business with you. "Once I get them [...]
"I've been working like a dog!" or "My boss is working me like a dog!" The idea is that if we want to be successful, then we must be prepared to work long hours at hard labor. Working like a dog will [...]
The problem with standardized reward and recognition programs is that they are a completely impersonal process. Instead of thinking about the specific people involved, the company provides the same [...]
There is a simple verse that can help us live a more satisfying and more successful life at work. It is a song that all of us as school children in this culture have repeated innumerable times. I am [...]